Prof. Dr. Ashraf Heniegal, President of Suez University, conducted an inspection visit to the outpatient clinics at the university hospital, as part of the university’s commitment to improving the medical services provided to patients.
He began his tour by listening to patients visiting various medical specialties. Many expressed appreciation for the services offered, while also requesting an increase in the volume of services. In a prompt response, the university president pledged to study the possibility of increasing consultation days in the cardiology and vascular department, given the rising demand for this vital specialty.
The university president also checked on the comfort of citizens in the clinics and emphasized the need for doctors to be present and for medical and nursing staff to maintain the highest levels of discipline to ensure the provision of high-quality healthcare services. In this context, he assigned a public relations team to guide patients and assist them in accessing services easily, stressing the importance of ensuring their comfort.
Heniegal emphasized that the healthcare system in Suez is being actively enhanced through the contributions of the university hospital, and stressed the need to develop performance and improve the services provided to patients.
He also revealed that a study is currently underway to introduce a CT scan machine into service soon, alongside plans to expand same-day surgeries, in order to provide more efficient medical care.
At the end of the visit, the university president stated that any violations would not be tolerated, affirming that the primary goal is to serve citizens and provide comprehensive healthcare that meets the needs of all.
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